30-Day Return Policy
1. Return Eligibility You may return most items purchased from [Your Company Name] within 30 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Non-Refundable Policy We do not offer refunds. Instead, we will replace any eligible item that you are not satisfied with. Please note that the replacement item will be of the same type and value as the original purchase.
3. Return Shipping Costs The buyer is responsible for paying the return shipping costs. Shipping costs are non-refundable. If you receive a replacement, the cost of return shipping will be deducted from your replacement order.
4. Return Process To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you would like to return. We will respond with instructions on how to return your items.
5. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at [Contact Information]. We will arrange for a replacement at no additional cost to you.6. Contact Information For any questions or concerns regarding our return policy, please contact us at: [email protected]